As consumers embrace more omnichannel browsing and buying patterns, they come to expect more seamless fulfillment experiences from all of their preferred retailers. As a result, we’ve seen retailers strive to create flexible and seamless order fulfillment experiences and to empower customers to get the products they want anywhere, at any time. But still, their ability to keep pace with these expectations is not where it needs to be.
Download this iPaper for guidance on how to establish a profitable, reliable omnichannel fulfillment strategy that is fueled by a stellar — and differentiating — customer experience.