Customers expect a seamless and consistent experience across all channels, but for retailers, the stakes don't get higher than in the store. After all you've invested to get the customer in the door with the right inventory and the right store associate, delivering unified commerce hinges on one critical element: a modern POS solution. This NRF session explored how modern POS serves as the backbone of unified commerce, enabling retailers to break down silos between physical and digital channels, offer flexible fulfillment options and gain a 360-degree view of customer interactions.
Sarah Derba, Sr Director of IT at WSS / Foot Locker shares how her team successfully leveraged modern POS to connect inventory, customer data and sales across all platforms to create a cohesive and personalized shopping journey. Check out the video to: