Inventory is in constant, relentless motion across the extended retail enterprise. Sales channels are selling, suppliers are shipping, and warehouses are receiving and shipping. 24 hours a day, 7 days a week. When things work well, we track the quantity, location, value and (as importantly) the status of every piece of inventory in every location. However, polling delays, batch updates, pending in-transit updates and fragile interfaces all impact the visibility of inventory - and its status.
When inventory’s status isn’t visible to your entire enterprise, it isn’t visible to your customers. That’s what we call invisible inventory: stock that is technically available to sell, but not visible to available to promise calculations. And invisible inventory can have significant impacts on lost sales and customer experiences.
Read our latest eBook to understand how integrated Merchandising solutions can prevent inventory from becoming invisible.