Key Omnichannel Priorities for Store Ops and IT

Store operations teams must navigate evolving customer expectations while introducing new store capabilities to enhance in-store experiences and gain a competitive edge.

Nikki Baird, VP of Strategy and Products at Aptos, and guest speaker Brendan Witcher, VP and Principal Analyst at Forrester, discuss essential initiatives for store operations teams to prioritize and IT teams to implement. Watch our on-demand webinar to explore innovative store capabilities that drive unique and engaging customer experiences.

Featured topics include:

• Customer demands for the modern store
• Examples of in-store tech capabilities like mPOS and endless aisle
• Prioritizing initiatives and aligning goals